Track my transactions

What is listed

Your purchases and sales on this cellphone number from the last 21 days, newest first, each with its status: purchases by Interac e-Transfer, debit or credit card, wire transfer and Flexepin voucher, your e-Transfer sales, and your purchases with cash at our Bitcoin ATMs: those marked "Coins sent", those marked "Queued to send", and those marked "Cash received", whose cash is in. A card purchase that was declined is listed too, so you can see it did not go through. Times are Toronto time. For anything older, use Get a receipt or Get a complete statement.

Tracking an e-Transfer purchase or sale

An e-Transfer purchase or sale has a tracker that shows where it has got to, step by step: for a purchase, whether your e-Transfer has arrived and your cryptocurrency has been sent, with its transaction ID; for a sale, whether your Bitcoin has arrived and your e-Transfer has been sent. A tracking link stays open for 21 days: from when the order was completed, or, while it is still in progress, from when you placed it.

Receipts

A completed transaction has a "Get a receipt" button: a purchase once your cryptocurrency has been sent, and a sale once your e-Transfer has been sent. A purchase at one of our Bitcoin ATMs can have one as soon as it is listed: until your cryptocurrency is sent, its receipt shows the transaction ID as pending. It shows the receipt on this page and emails it to the address on your account (for a wire transfer, to the email address on your wire request), never to an address typed here. The buttons work for 10 minutes after you enter the code; coming back to this page later asks for a new one. No email address on file? Get a receipt asks for one.

A completed transaction also has a "View on the blockchain" link to its transaction on a public block explorer: for a purchase, the one that sent you your cryptocurrency; for a sale, the one that sent your Bitcoin to us.

Keep your tracking links to yourself

Anyone who has a tracking link can see that order, so do not share one. We never ask you for a code by phone or email, and we never ask you to send cryptocurrency back - if someone does, read common cryptocurrency scams.

No login needed

Bitcoin4U has no usernames or passwords: your cellphone number is your account, and a code texted to it is how you prove it is yours. My account explains everything you can do this way. Questions about a transaction? Email [email protected] with its reference.